​Insurance Questions:

• Does Dr. Bonlie take insurance?

  • Dr. Bonlie does not take any insurance (including Medicare / Medicaid);

• Can my appointment be covered by my insurance?

  • Possibly, you can submit our fees to your insurance (Except Medicare / Medicaid) for reimbursement. We cannot guarantee you will be reimbursed for all or any of your fees. If you choose to apply for reimbursement, that process and outcome is completely between you and your insurance company, we will not participate.​​​

• Does Dr. Bonlie take Medicare / Medicaid?

  • Dr. Bonlie is not a Medicare or Medicaid provider. Medicare patients can see Dr. Bonlie, but must agree to an Opt-Out Contract stating they cannot submit any of our fees to Medicare. Medicaid patients may be able to see Dr. Bonlie, but also cannot submit fees to Medicaid.​

• Will Medicare Supplement Plans reimburse me for Dr. Bonlie's appointments?

  • Possibly, you will need to check with your plan.​

• Will prescriptions and other procedures ordered by Dr. Bonlie be covered by my insurance?

  • Generally yes; it's impossible to guarantee coverage, but many of the medications, labs, imaging and other procedures ordered by Dr. Bonlie are covered by most insurances (including Medicare). Though ​coverage varies between insurance companies and plans.

 

Practice / Office Questions:

• Does Dr. Bonlie have weekend hours, or an on call provider?

  • Dr. Bonlie only practices on weekdays during our listed business hours; we do not have an on call provider​​;

• Will Dr. Bonlie answer my calls or e-mails?

  • All communications outside of appointments are handled by office staff first;

• How long will it take to get a response to my voicemail or e-mail?

  • We do our best to handle all patient communication in a timely manner, please allow a minimum of 24 hours, some requests / questions may take more time. If your voicemail / e-mail is received on a Friday it may not be handled until Monday.​

• Are 15 minute appointments available?

  • No, the minimum appointment time is 30 minutes, Dr. Bonlie found 15 minutes was not sufficient, and caused delays seeing other patients. Longer appointments are available in 15 minute increments.​

• Will Dr. Bonlie give me (blank) treatment or medication?

  • The only way to find out if a particular treatment or medication is appropriate for you is to have an appointment with Dr. Bonlie.​​​

• Will (blank) treatment or medication benefit me?

  • Dr. Bonlie cannot guarantee the effectiveness of any treatment or medication, to find out if any specific one is appropriate for you please schedule an appointment with Dr. Bonlie.​​​

• Will Dr. Bonlie act as my Primary Care Physician (PCP)?

  • No, Dr. Bonlie does not act as a PCP, if you need one please find a suitable provider.​

• I need a PCP or specialist, who does Dr. Bonlie recommend?

  • Dr. Bonlie generally refers patients to the GBMC Group, a network of providers around the Baltimore area. 

• Is Dr. Bonlie a "Concierge Doctor"?

  • No, Dr. Bonlie is not a "Concierge Doctor". ​

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Prior Authorizations:

• I need a Prior Authorization (Prior Auth or P/A) for a medication or procedure, what does that mean?

  • A Prior Auth is a process where your insurance company has certain requirements that must be met before they will cover a specific medication or procedure. Not all medications or procedures require a Prior Auth, but many do. If a Prior Auth is necessary we may need information from you to proceed, we will contact you if that is the case. Prior Auths can often take some time, and we cannot guarantee that you will receive approval. If approval is not possible Dr. Bonlie will discuss alternatives such as cash pricing, discounts or an alternative that may be covered.​